Advising Philosophy

Mission Statement

The Advising and Academic Support Department is committed to fostering learning and success, while embracing diversity, through active student engagement and support services.

Value Statements

Teamwork
Respect
Accountability
Communication
Knowledge

Teamwork

We support the efforts of our students, colleagues, and community partners by collectively using a diverse set of talents and skills in order to accomplish a unified purpose.

Respect

We continuously build partnerships while embracing diversity and promoting integrity, reliability and mutual trust.

Accountability

We hold ourselves accountable to students, colleagues and community partners by delivering accurate information and assuming responsibility for providing the highest level of quality customer service.

Communication

We strive to identify the needs of those we serve through effective listening and critical thinking, while providing supportive services.

Knowledge

We pursue excellence through ongoing quality training, technological innovation and collaborative relationships to improve the way we work.

Southwest’s Definition of Academic Advising

Academic advising is an on-going and engaging process, based on a high level of quality customer service.  It is a key link to student satisfaction, success, and retention.  The primary purpose of academic advising is to assist students in developing and achieving their educational and career goals.